AIZaki pharmacy is typically open from Monday - Saturday, 8AM to 10PM. We are closed on Sundays and public holidays. Please check our website or contact us for any changes in hours.

Yes, all prescription-only medications require a valid prescription from a licensed healthcare provider. Over-the-counter products, supplements, and personal care items can be purchased without a prescription.

Absolutely. All our products are sourced from reputable suppliers and are approved by the relevant Dubai health authorities, ensuring they meet local regulatory standards.

Yes, we offer home delivery within Dubai. Delivery times and fees may vary depending on your location and the time of order. You can place your order through our website or by calling our customer service.

We accept multiple payment options, including cash, credit/debit cards, and mobile payment services. Please contact our staff if you need assistance with payment methods.

Yes, you can place orders online through our website. While our pharmacists are available for medication-related queries, please note that we do not offer full medical consultations online. For medical advice, please consult a healthcare professional.

AIZaki pharmacy follows strict hygiene and safety protocols in line with Dubai health guidelines. This includes regular sanitization, social distancing measures, and the use of personal protective equipment by our staff.

If you need to return or exchange a product, please bring the item along with the original receipt to our store. Our return policy adheres to Dubai consumer protection guidelines. Contact our customer service for detailed instructions.

You can reach our customer service team via phone, email, or through the contact form on our website. We are happy to assist with any inquiries you may have regarding our products and services.